Cardenas Insurance News

Safety Tips for Your Boat Trailer

Tue, 01 May 2012 14:26:55 GMT

When purchasing a trailer in California or elsewhere, stay within recommended capacity guidelines. When determining capacity, remember to include the weight of fuel and accessories in addition to the weight of the craft.

Trailers come with closed or open frames. Closed frames help protect the wiring, but problems can be more difficult to locate and repair. Open frames leave the wiring exposed, but make it easier to spot and repair potential problems. Open frames also drain water more easily and efficiently, so keep in mind that when you dip that trailer into lakes, or elsewhere.

Consider the method of personal watercraft (PWC) support, the frame strength and construction, whether lights and wiring are approved for marine use, whether rollers and bunks are properly positioned and attached to the main frame for proper suspension, and the durability of the finish. (Powder-coated or galvanized finishes are more durable than baked-on enamel.)

Purchase good quality tie-downs with the right hooks to attach to your trailer. Before each use of your trailer, check:

Tires for wear and inflation
Hitch and safety chain for signs of wear or stress
Braking system to make sure you can stop with a load
Electrical system for improper connections, corroded terminals, damaged wires, burned out bulbs, etc.
Wheel bearings are properly packed with a good bearing grease
Lug nuts and main nuts are tight
Stops, rollers and bunks for wear or cracks
Coupler and ball are compatible in size and are properly secured. Check for wear or stress
Both bow and stern of your PWC are secured to the trailer. Use extra tie-downs in case one should fail
Emergency supplies; carry basic tools, spare bulbs, bearings, grease, mounted tire and highway flares

Drive carefully. Give other drivers plenty of warning for any maneuvers. Allow for the extra length of the car and trailer when turning and passing, and allow extra time for stopping.

Pull off the road periodically to check the rig. Examine the tires and wheel bearings for signs of overheating, check the lights and test the tie-downs.

Before Leaving Shore

At the Launch Ramp:

It helps to have someone in the car, and someone at the water.
Prepare your PWC as much as possible before taking your turn in line. Remove the craft cover. Remove the seat for a few minutes to allow gas fumes to vent. Undo the stern (not bow) tie-downs. Unplug the trailer lights. Make sure the PWC drain plugs are in place. Visually inspect your PWC from bow to stern.
Be courteous. Wait your turn at the ramp. Don’t rush, but don’t linger longer than necessary.
Make sure the way is clear before launching. Look for other boats, debris, etc.
Be prepared to ride clear of the launch area immediately and to secure the PWC out of the way of others.
Never leave the trailer unattended on the ramp with only the parking brake set.

Contact Us!

Be Safe on Your Motorcycle

Mon, 02 Apr 2012 15:12:21 GMT

To stay safe on Rancho Cucamonga streets, you need the right skills to control your ride, and the best safety equipment for just-in-case. Cardenas Insurance cares about your safety – so keep these helpful tips in mind when you ride:

When You Ride, Be Prepared and Protected

Update your Policy when You Update Your Equipment
Make sure each piece of equipment is listed on your motorcycle insurance policy. Any time you buy new leathers or safety equipment or customize your bike, contact us and let our team make sure your coverage is current before you head out on the streets.
Training Saves Lives
Smart riders are safe riders – that’s why many states encourage riders to take classes and improve their riding skills. Riders who attend safe riding courses may also qualify for insurance discounts – contact us to find out more!
Helmets Are For Every California Rider
A motorcycle rider not wearing a helmet is 40% more likely to sustain a fatal head injury in a crash than a rider without a helmet.* Buy a full-face helmet for the best protection for your head and eyes. Wear other protective gear as well: heavy leather or synthetic gloves, long pants and jacket, and over-the-ankle leather boots. Want to know what safety equipment is required in California? Contact us today!
Be Visible – In a Crash, the SUV Wins
When cars and motorcycles collide, it’s usually because the driver of the car never saw the motorcyclist. With more and bigger cars on the road, you need to take extra steps to become more visible. Use your headlamps – both night and day – and wear yellow, red or orange jackets to make yourself easy to see. Make a point of positioning yourself in your lane for visibility when out on the streets.
Ride sober!
Driving impaired is more deadly for cyclists than other drivers. In fact, more than half of all motorcycle deaths occur when the rider has been drinking.*

* Source: NHSA's Traffic Safety report on Motorcycles.

Contact Us!

For further questions and assistance, please contact us or call us at 909-483-0667.

Spring is Coming!

Thu, 01 Mar 2012 15:18:06 GMT

With the days getting longer and the weather getting warmer, we're starting to think about spring. (Or at least hoping that springtime is coming, anyway.) And whether spring arrives on time, we’ve got you covered with tips to get you ready for the season.

Get Ready for Spring

Although everyone thinks of cleaning when it comes to spring, there are a number of things you should do to make sure your home is ready when the weather in California changes. Below is a selection of maintenance tasks from the National Center for Healthy Housing (see the full list)

Check to make sure your roof’s shingles are in good condition (stay safe doing that!), and check your attic for any possible roof leaks that should be repaired.
Look for peeling paint and repair/touch up as needed.
Check for signs of leaks at window and door sills and use caulking or weather stripping to seal.
Clean your dryer vent and make sure exhaust ducts are clear.
Make sure there are no puddles or wet spots in your basement or crawlspace.
Look for signs of rodents, roaches, termites, etc. Call an exterminator if you suspect an infestation.
Clean your gutters and downspouts.
Clean air conditioner coils and drain pans.
Check/replace the batteries your home’s smoke and carbon monoxide alarms.
Replace filters in your air conditioner and dehumidifier.
Store winter heaters, ensuring that liquid-fuel heaters are completely emptied. These should be stored outside, if possible.

Beat the Wintertime Blues

Well, you can take solace in the fact that spring will be here eventually. In the meantime, here are some quick tips from Johns Hopkins University to avoid the “winter blues” and get through those long weeks of waiting before spring.

Keep active. Exercise releases endorphins that will elevate your mood.
Eat well. High-sugar foods and large amounts of caffeine can feed depression and actually decrease your energy level. Foods such as whole grains, fresh fruits and vegetables, seafood and lean meats can help your immune system.
Go to the light. Bring as much light into your life as possible, by spending time outdoors, opening your shades so your home receives more natural light, or even get help from a “light box.”
Get your rest. Go to bed around the same time every night and wake up at the same time each morning. You’ll have more energy during the day.
Of course, if you have strong feelings of depression, please seek assistance from friends, family or a trusted health-care provider. There are people ready to help, whatever the season.

Contact Us !

If an annual insurance review wasn’t included in your New Year’s resolutions, why not get it done while you’re in the cleaning and organizing mood this spring? Your life changes over the course of a year – sometimes in monumental ways. That means your insurance needs can change, too.

At Cardenas Insurance we can work with you to make sure you’ve got the coverage you need, while at the same time utilizing all possible credits and discounts to make that coverage affordable. Just contact us or give us a call at 909-483-0667. We want to help you meet your goals, and make sure what’s important to you is protected!

Prepare for Driving In Bad Weather Before You Hit the Road

Wed, 01 Feb 2012 16:08:00 GMT

Rain, fog, sleet, snow, ice and wind… bad weather is the enemy of every driver in California. Cardenas Insurance wants you and your employees to be safe. Even if you are satisfied that your vehicle and all of its components are in good operating condition, bad weather demands that you take a few more precautions before hitting the road. At regular intervals, especially during the winter months, check the following items.

Abrasive Material: A bag of kitty litter or similar material will help you get moving under snowy or icy conditions

Battery: Does it need to be charged or replaced? Cold weather puts extra strain on a battery. Always keep jumper cables in your vehicle.

Brakes: Are they properly adjusted? Should they be replaced? Good brakes are more important than ever during the winter months. If you have an anti-lock braking system (ABS), make sure it is working.

Chains: Do you carry them? They can be a real help on ice or snow.

Cooling system: Be sure the cooling system is free from leaks. Does it need more anti-freeze? Should it be flushed and refilled?

Defroster: Are the defroster and heater working properly? Make sure they can keep the interior from fogging and the windshield free from ice.

Engine: Have you had a recent tune-up? This is a must in cold weather to prevent slow starts and stalling.

Exhaust System: Check to make sure the muffler and exhaust pipe are free from leaks. Carbon monoxide from a faulty exhaust system can threaten your life.

Lights: Keep all lights clean and working properly (high and low-beam headlights, taillights, brake lights, directional signals).

Restraints: Keep lap and shoulder belts clean and accessible, and be sure to use them. Restraints can keep you behind the wheel and in control if the vehicle suddenly skids.

Tires: Are they properly inflated? Are treads in good condition and wheels aligned and balanced? Consider changing to snow tires.

Windshield Wipers and Washer: Keep wiper blades in good condition and be sure they are set at the proper pressure to sweep snow off the windshield. Keep plenty of windshield washer anti-freeze handy.

Cardenas Insurance can provide you with tools for fleet driving training and additional information to help reduce crashes in everyday driving. Just give us a call at 909-483-0667 or contact us today!

Things to Keep in Mind When Buying a Car

Tue, 03 Jan 2012 14:30:39 GMT

Buying a new car is an exciting time - but it can also be stressful. After all, you're trying to get the best deal on price, while also deciding on the make, model and features you need.

We can't really help you become a master negotiator when it comes to buying a car. But we can give you some things to consider when you're looking around the lot - and when you're trying to answer the age-old question of "new, or used?"

Now, the new vs. used argument is pretty well documented - with people usually staunchly in one camp or the other - and you probably already know what side you're on. But read on with an open mind, and you might just come to a different decision the next time you’re on the car lot.

New cars

Ah, that new-car smell. It's a bit of a cliché, but it's one of the things that people love about climbing into a brand-new car. And while they make air fresheners that supposedly give you that same smell for your used car, it just doesn't seem the same, does it? Still, there are other benefits to buying new - and, of course, there are drawbacks as well.

PRO - Choices: When you buy new, you get to choose your color and the exact features you want. From spoilers to sunroofs to leather seats and stereo systems, you can customize your car to best fit you.
PRO - Maintenance: Some manufacturers offer free scheduled maintenance for a set period of time after you buy the car, and you likely won't need a new battery, tires, etc., for several years after your purchase.
PRO - Peace of Mind: Your new car may have a warranty for up to 10 years, and also is covered by "lemon laws" that could allow for a replacement or refund if the car has serious defects.
CON - Cost: Depending on the make and model, buying a new car is almost always more expensive (at least in terms of the purchase price) than a used car.

It's also worth noting that if you purchase a new car in its first model year (meaning it's a new model for the automaker), there won't be many user reviews available, and data on reliability and repairs will be limited. In addition, sometimes newly introduced cars have some kinks that generally are ironed out by the second and third model years. These aren't necessarily serious issues, and the warranty should cover them, but in some instances, you and your car could be headed to the shop more than you'd like.

Used Cars

Don't care about the new-car smell? Looking to save some money on your purchase? Well, a used car might be right for you. There are many advantages to buying used, but you'll want to be a little more careful. After all, it's hard to know exactly how well the previous owner treated the car. But you can limit your risk with a little bit of work.

PRO - Choices: While you won't necessarily get to customize your used car, you likely can find a pretty good fit. There are lots of used cars out there.
PRO - Cost: New cars depreciate quickly after they're purchased. By buying used, you're letting someone else take that financial hit over the first few years of the life of the car.
PRO/CON - Reliability: Buying a used car is less of a gamble than it used to be, particularly with the advent of "certified pre-owned" programs many automakers now offer. However, used cars generally don't carry the same warranties as new cars, even though the original manufacturer's warranty is usually transferable to a second owner.
CON - Maintenance: While a used car theoretically shouldn't need more frequent maintenance than a new car, you'll likely need to replace things like tires, headlights, etc., earlier. And scheduled maintenance probably isn't covered by the automaker.
PRO/CON - History: You'll need to check the car's title history to make sure it hasn't been in a serious accident or salvaged. Ask the dealership to provide this information, usually from Carfax.

Of course, whichever car you purchase, the important thing is that it's a good fit for you. Bear in mind that certain makes and models can result in higher car insurance costs for you, so feel free to check in with us before you buy.

Have fun shopping - and we'll see you on the road!

National Catastreophe team Mobilized

John Gragson — Fri, 02 Dec 2011 18:52:26 GMT

As a result of the wind event affecting California, the National Catastrophe team has mobilized personnel to the area. Our National Catastrophe team, which is a part of Agency Markets Claims Shared Service organization, serves Safeco personal lines policyholders, as well as commercial lines customers of the eight Regional Companies.
As the situation is ongoing, we are assessing staffing needs and will be dispatching additional field staff to the affected areas. Other members of the team are centrally located to manage the behind-the-scenes operations. All are committed to providing exceptional claims service and caring for our customers in times of crisis.
Here are a few simple steps you can take to help us deliver the best possible service:
• Please encourage your customers with storm damage to report their claims on Safeco personal and commercial polices to our toll-free claims hotline at (800) 332-3226.
• Golden Eagle Insurance customers with storm damage should report their claims on personal and commercial policies to our ANYTIMEâ"¢ Claims number at (800) 238-3085.
• Because there are so many factors that can affect coverage, please leave coverage decisions to our Claims professionals.
• Once your customer reports their claim, a member of our National Catastrophe Team will contact them within 24 hours to discuss the claim and arrange for an inspection if needed. When the volume of claims is high, our goal is to reach customers with the most severe damage first.
• Ask customers to make emergency repairs to prevent further damage to their property if they can. Please advise customers to be patient and save receipts.
• We require policyholders to wait until their claims professional has assessed damage before making permanent repairs. However, we encourage people to line up a contractor. Remind your customers to use a local, licensed and bonded contractor and check their local references.
Rest assured that the team is prepared to handle every claim quickly and efficiently, providing our customers with the best possible service.
Sincerely,
John Gragson
Agency Markets National Catastrophe Team

Is Your Home Energy Efficient?

Thu, 01 Dec 2011 16:12:15 GMT

Drafty windows. Leaky faucets. Dirty air filters.

All are common issues here in California, and they’re not only annoying – they also cost you money in decreased energy efficiency and higher utility bills.

Would you like to save $200 to $400 a year on your energy costs? That’s how much the U.S. Environmental Protection Agency’s Energy Star program estimates that homeowners can save by incorporating technologies to make their homes operate more efficiently.

Of course, helping to protect you and your family is our goal at Cardenas Insurance, and keeping your home well-maintained usually means your home will be safer as well. Those are goals we all should share. Several of the tips below from the National Association of Home Builders will help you accomplish both.

Do a home-energy audit

Making your home more efficient can seem like an overwhelming task. But “auditing” your energy efficiency is something you can do yourself, and it’s relatively simple. This will show you where your home loses energy, how efficient your heating and cooling systems are, and ways you can decrease your electricity use. Just inspect the areas listed here and note the problems you find.

Where’s the air? Air commonly “leaks” from homes through gaps around baseboards, electrical outlets and windows or doors. Stopping these drafts can save up to 30 percent of your yearly energy costs. Be sure to check your home’s exterior as well, paying particular attention to areas where two different building materials meet. When you find leaks, seal them with caulk or weather stripping.
Don’t wait … insulate! Check to see if the amount of insulation in the ceiling and walls is sufficient. Your attic door should be insulated and close tightly. For walls, make a small hole in a closet or other inconspicuous place and probe into the wall with a screwdriver – the area should be completely filled with insulation.
Do a systems check. Efficient heating and cooling systems can save you frustration as well as money. Make sure ducts and pipes are insulated properly, and have your equipment checked and cleaned by a professional each year. Filters for forced-air furnaces should be replaced as soon as they are dirty, or every 30 to 60 days.
Let there be (efficient) light. Lighting can account for up to 20 percent of your home’s total electricity use, so consider compact fluorescent lamp (CFL) bulbs, which last longer and use far less energy than incandescent bulbs.

The only thing left to do after you complete your audit (and make any necessary changes)? Figuring out how to spend the money you’ll save each year!

Contact Us!

For further questions and assistance, please contact us.

Retailer and Credit Cards

Fri, 11 Nov 2011 20:55:38 GMT

Retailers with Sales in CA at Risk of Penalties Following State Supreme
Court Decision

A recent decision by the California Supreme Court has placed retailers and other businesses that obtain and record personally identifiable customer information during point-of-sale transactions in the state at risk of significant penalties.

Retailers with transactions in California are being named in class-action lawsuits following a February 2011 California Supreme Court decision, Pineda v. Williams Sonoma Stores, Inc. The decision found that the state's Song-Beverly Credit Card Act of 1971 prohibits retailers and other businesses engaged in credit card transactions from collecting and recording customer information such as zip codes or any other personally identifiable information not provided by the credit card itself during point-of-sale transactions.

The statute authorizes penalties of up to $1,000 for each transaction that violates the statute. While coverage will depend upon the claimant's allegations, the loss is likely not covered by a business' general liability insurance policy.

A retailer may be headquartered anywhere in the country, but only the transactions conducted in the state of California are subject to the statute and its penalties. If you have retailers with California transactions among your customers, you may wish to share these tips with them:

Do not ask for customer zip codes, even if only for marketing or security purposes. Asking for this information is risky.
If retailers use zip codes for security measures, instead ask to see customers' driver's license or other forms of identification, but don't record the information.
If a retailer has been recording zip code information, even if only for marketing purposes, seek legal counsel.

Accent Magazine

Christina Cardenas — Fri, 11 Nov 2011 18:29:56 GMT

http://accent.chubb.com/

Avoid Slips and Falls at Your Workplace

Wed, 02 Nov 2011 13:37:32 GMT

Slips and falls are the second leading causes of loss for business in California. And they can be prevented with a few maintenance and cleaning procedures. Most slips and falls are caused by the floor surface being too slippery from either moisture or from lack of friction due to built up debris in the surface. We want you, your employees and customers to be safe at your business – so keep these helpful tips in mind:

Check Your Floor Friction

Clean floors are safe floors
Most falls are caused by slipperiness related to dirt, grease or debris on the floors or by using inappropriate cleaning solutions that make the floor slippery – that’s why we encourage you to train your employees on the proper way to clean and maintain floor surfaces. You can learn more and get employee training materials on this safety topic when you contact us.
Oh, those darn shoes!
Just as the friction resistance of the floor surface plays a role in slips and falls, so too does the tread and condition of footwear. You can remind your employees to have appropriate shoes for the surface of your workplace, but we know you can’t control what shoes most people wear so it’s still best to focus your attention on the condition and maintenance of the floor.
Make sure you are protected by your policy
Make sure your property and liability exposures are covered. We can make sure your business’s coverage is up-to-date and appropriate for your industry.

To learn more about floor surface types and levels of slip resistance, contact us and ask for loss prevention training tools.